Get the skills you need to help your organisation sell, service and deliver on the customer expectations of tomorrow at Microsoft Dynamics 365 Virtual Training Day: Fundamentals. During this free two-part event, you will learn how Dynamics 365 can help enable efficiencies that spur innovation and support personalised experiences for both employees and customers. With these tools, creating a comprehensive business platform that goes beyond customer relationship management (CRM) and enterprise resource planning (ERP) has never been easier. Uncover new efficiencies of scale, discover smarter connections and utilise built-in intelligence for deep insight into each functional area of your business, whether you’re working remotely or in the office.
During this training event, you will explore how to:
Prepare for the Microsoft Dynamics 365 Fundamentals certification exam.
Create a single, comprehensive platform for your business that works as well remotely as it does in the office.
Utilise model-driven apps to create efficiencies of scale.
Support personalised experiences for both employees and customers.